Restaurant Team Leader

3 days ago


Burlington, Ontario, Canada Tim Hortons (Kahuna Coffee Group) Full time

We are seeking a skilled Restaurant Team Leader to join our team at Tim Hortons (Kahuna Coffee Group). As a key member of our leadership team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service and high-quality food products.

About the Role

As a Restaurant Team Leader, you will be responsible for:

  • Supervising and coordinating the activities of staff who prepare and portion food, as well as training them in job duties, sanitation, and safety procedures.
  • Estimating ingredient and supplies required for meal preparation and ensuring that food and service meet quality control standards.
  • Maintaining records of stock, repairs, sales, and wastage, as well as preparing and submitting reports.
  • Establishing work schedules and supervising 3-4 people or 5-10 people, depending on the shift.

This role requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You will be responsible for addressing customers' complaints or concerns and maintaining a positive work atmosphere.

Requirements

To be successful in this role, you will need:

  • A Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a similar role.
  • The ability to work on-site, with no option to work remotely.
  • Familiarity with the food industry and knowledge of health and safety regulations.
Benefits

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, as well as benefits including dental plan, health care plan, vision care benefits, and group insurance benefits.

Work Environment

This is a physically demanding role that requires standing for extended periods. You will work in a fast-paced environment, managing multiple tasks and priorities simultaneously. The ideal candidate will be flexible, efficient, and able to work effectively in a team environment.



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