Heavy Equipment Parts Specialist

15 hours ago

Mississauga, Ontario, Canada Brandt Full time
Job Overview

We are seeking a skilled Heavy Equipment Parts Specialist to join our team at Brandt in Southern Ontario. This is an exciting opportunity to work with a leading manufacturer of heavy equipment parts and provide exceptional customer service.

About the Role

The successful candidate will be responsible for promoting and selling material handling parts and service, as well as providing after-sales support to existing and new customers. You will also be expected to meet sales revenue objectives and profit goals set by the branch.

Key Responsibilities
  • Prospect and cold call new accounts to discuss new promotions and incentives.
  • Develop and maintain strong relationships with customers, resolving problems and growing customer loyalty through regular communication.
  • Visit customers in the assigned territory, a minimum of 1 visit per month.
  • Develop prospective customers, with a goal of 2 per month.
  • Increase parts and service sales and provide Material Handling sales leads to the Material Handling sales team.
  • Implement a yearly territory plan, including a customer target list.
  • Maintain and utilize database records related to each customer, including sales meetings, opportunities, quotes, notes, and other documentation.
  • Work cooperatively with management to meet and maximize budget goals and expand the customer base through new marketing strategies.
  • Maintain control of inventory in the company vehicle, ensuring the price list is always available.
  • Follow up on all customer complaints and communicate effectively with the Branch Manager, Parts Manager, and Sales Manager.
  • Participate in all training, using Part Master Booklets to increase knowledge.
  • Maintain cleanliness and scheduled maintenance of the company vehicle.
  • Assist the parts counter personnel with quotes, orders, deliveries, returns, and inventory control when needed.
  • Supply competitive product and pricing information to the Parts Manager.
Requirements
  • Journeyman ticket as a heavy-duty mechanic and/or Parts person will be an asset.
  • Previous sales experience in the material handling industry.
  • Ability to travel within the territory and work flexible hours.
  • Valid driver's license and clean drivers abstract are required.
  • Positive and professional attitude to both internal and external challenges.
  • Understanding of specialized material handling equipment and industry.
  • Strong time management and people skills, with a high desire to serve customers and nurture relationships.
  • Ability to work unsupervised, make decisions, complete tasks under pressure, and cooperate with team members who may have different focus and priorities.
  • Proficient skills with basic computer programs (Microsoft Word, Excel).
Salary

$80,000 - $110,000 per year, depending on experience.

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