Customer Service Representative

3 weeks ago


Simcoe, Canada Enterprise Holdings Full time

Job Summary

Enterprise Holdings is seeking a highly skilled and customer-focused Rental Support Specialist to join our team. As a key member of our branch team, you will be responsible for providing exceptional customer service, assisting with rental operations, and ensuring a seamless experience for our customers.

Key Responsibilities

  • Provide high-level customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist with rental operations, including processing returns, checking in vehicles, and managing inventory.
  • Meet and greet customers, providing a warm and welcoming experience.
  • Process transactions, including payments and refunds, while maintaining accurate records.
  • Assist with marketing efforts, promoting our services and products to customers.
  • Perform administrative tasks, such as data entry and report preparation.
  • Collaborate with colleagues to achieve team goals and objectives.

Requirements

  • High school diploma or equivalent required; some college preferred.
  • At least 1 year of customer service or retail experience.
  • Valid Ontario Class G2 or G driver's license with a clean driving record.
  • Ability to work a flexible schedule, including evenings and weekends.

What We Offer

  • Competitive hourly rate.
  • Opportunities for career advancement.
  • Comprehensive training program.
  • Employee discount on rental services.

Equal Opportunity Employer

Enterprise Holdings is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds.



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