Customer Service Representative
3 weeks ago
Job Summary
Enterprise Holdings is seeking a highly skilled and customer-focused Rental Support Specialist to join our team. As a key member of our branch team, you will be responsible for providing exceptional customer service, assisting with rental operations, and ensuring a seamless experience for our customers.
Key Responsibilities
- Provide high-level customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Assist with rental operations, including processing returns, checking in vehicles, and managing inventory.
- Meet and greet customers, providing a warm and welcoming experience.
- Process transactions, including payments and refunds, while maintaining accurate records.
- Assist with marketing efforts, promoting our services and products to customers.
- Perform administrative tasks, such as data entry and report preparation.
- Collaborate with colleagues to achieve team goals and objectives.
Requirements
- High school diploma or equivalent required; some college preferred.
- At least 1 year of customer service or retail experience.
- Valid Ontario Class G2 or G driver's license with a clean driving record.
- Ability to work a flexible schedule, including evenings and weekends.
What We Offer
- Competitive hourly rate.
- Opportunities for career advancement.
- Comprehensive training program.
- Employee discount on rental services.
Equal Opportunity Employer
Enterprise Holdings is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds.
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