Customer Service Representative

3 weeks ago


Simcoe, Canada Enterprise Holdings Full time

Job Summary

Enterprise Holdings is seeking a highly skilled Customer Service Representative to join our team. As a key member of our branch team, you will provide exceptional customer service to internal and external customers, ensuring a seamless rental experience.

Key Responsibilities

  • Assist customers with rental needs, providing information and resolution to their inquiries
  • Manage incoming and outgoing calls, ensuring timely and effective communication
  • Meet and greet customers, providing a friendly and welcoming experience
  • Process returns, check-ins, and exit kiosk transactions
  • Effectively market the company, promoting our services and products

Requirements

  • High school diploma or above required; some college preferred
  • At least 1 year prior customer service, retail, or administrative support experience
  • Valid Ontario Class G2 or G driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years

What We Offer

  • Competitive hourly rate of $17.50
  • Paid time off and employee discount
  • Extended health benefits, life insurance, and retirement savings plan

Work Schedule

Monday-Friday: 7:00am-5:30pm



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