Customer Service Representative
3 weeks ago
Job Summary
Enterprise Holdings is seeking a highly skilled Customer Service Representative to join our team. As a key member of our branch team, you will provide exceptional customer service to internal and external customers, ensuring a seamless rental experience.
Key Responsibilities
- Assist customers with rental needs, providing information and resolution to their inquiries
- Manage incoming and outgoing calls, ensuring timely and effective communication
- Meet and greet customers, providing a friendly and welcoming experience
- Process returns, check-ins, and exit kiosk transactions
- Effectively market the company, promoting our services and products
Requirements
- High school diploma or above required; some college preferred
- At least 1 year prior customer service, retail, or administrative support experience
- Valid Ontario Class G2 or G driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
What We Offer
- Competitive hourly rate of $17.50
- Paid time off and employee discount
- Extended health benefits, life insurance, and retirement savings plan
Work Schedule
Monday-Friday: 7:00am-5:30pm
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