Game Operations Manager
1 week ago
We are seeking an exceptional Game Operations Manager to join our team in Port Coquitlam, Canada. As a key member of our operations team, you will play a crucial role in delivering an unparalleled customer experience in a dynamic and fun environment.
About the Role:
- Oversee day-to-day operations, ensuring seamless execution of company expectations and adaptability to address emerging issues.
- Effectively manage key performance indicators, driving business growth and excellence.
- Maintain brand consistency through outstanding customer experiences and local event participation.
- Participate in planning meetings to prepare and roll out various training initiatives.
- Perform regular inspections of front desk and gaming areas, ensuring high standards are met.
- Ensure daily cleaning and maintenance duties are completed in compliance with company standards.
- Prevent security or safety concerns by adhering to outlined procedures and providing employee training.
About You:
- You have demonstrated strengths in collaborative team environments.
- You can foster strong relationships with customers and employees.
- You possess excellent communication skills, including listening and oral.
- You are proficient in Microsoft Office and related software.
- You excel in multitasking, leading teams, and operational performance.
- You are highly organized in managing competing priorities.
The Perks:
- Competitive salary: $60,000 - $70,000 per year.
- Benefits package, including dental care, employee assistance program, extended health care, on-site parking, paid time off, and store discount.
- Casual dress environment.
- Fun and dynamic work environment.
- Opportunities for professional growth and development.
Schedule:
- Evening shift.
- Monday to Friday.
- Morning shift.
- Night shift.
- On-call availability.
- Weekends as needed.
About Us:
Activate Games is a technology company building interactive gaming facilities across Canada and the US. We take entertainment into the future by fusing technology and physical activity to create live-action gaming experiences.
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