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Food Service Supervisor

2 months ago

Brooks, Canada North Star Pho Inc. Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at North Star Pho Inc. As a key member of our restaurant staff, you will be responsible for ensuring the smooth operation of our kitchen and dining areas.

Key Responsibilities
  • Food and Supply Management
    • Requisition food and kitchen supplies in a timely and cost-effective manner.
    • Estimate ingredient and supplies required for meal preparation to minimize waste and optimize inventory.
  • Staff Training and Development
    • Train staff in job duties, sanitation, and safety procedures to maintain a high level of customer satisfaction.
    • Provide guidance and support to staff members to ensure they are equipped to perform their roles effectively.
  • Quality Control and Customer Service
    • Ensure that food and service meet quality control standards by conducting regular inspections and addressing any issues promptly.
    • Address customers' complaints or concerns in a professional and courteous manner.
  • Administrative Tasks
    • Prepare and submit reports on sales, inventory, and other relevant metrics.
    • Order supplies and maintain inventory levels to ensure seamless operations.
  • Health and Safety
    • Inspect the kitchen and dining areas to ensure safe working conditions are maintained.
    • Ensure adherence to safety regulations and protocols to prevent accidents and injuries.
  • Financial Management
    • Balance cash and record sales to maintain accurate financial records.
  • Team Leadership
    • Supervise a team of 5-10 staff members to ensure they are working efficiently and effectively.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Work Experience
    • 1 year to less than 2 years of experience in a similar role.
  • Personal Qualities
    • Client focus.
    • Flexibility.
    • Team player.
    • Initiative.
Benefits
  • Support for Newcomers and Refugees
    • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees.
  • Support for Youths
    • Provides awareness training to employees to create a welcoming work environment for youth.
  • Support for Indigenous People
    • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
  • Support for Visible Minorities
    • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.