Collections Specialist

3 weeks ago


St John's, Newfoundland and Labrador, Canada Randstad Canada Full time
Job Title: Collections Specialist

We are seeking a highly skilled Collections Specialist to join our team at Randstad Canada. As a Collections Specialist, you will be responsible for handling customer inquiries and resolving billing and payment issues in a professional and timely manner.

Key Responsibilities:
  • Respond to customer inquiries regarding billing and payment issues
  • Resolve customer complaints and concerns in a professional and timely manner
  • Process payments, refunds, and collections in accordance with company policies and procedures
  • Communicate with customers via phone, email, and in-person
  • Work collaboratively with the sales and service team to resolve customer issues
Requirements:
  • 1+ year of experience in a customer service or collections role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong attention to detail and organizational skills
  • Fluency in English (written and verbal)
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Flexible work arrangements, including hybrid work options

Randstad Canada is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application today.



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