Food Service Team Leader Position
1 week ago
Gong cha is seeking a seasoned Food Service Supervisor to lead our team and maintain the highest standards of food quality, customer satisfaction, and staff productivity.
Key Responsibilities:- Supervise and coordinate activities of food preparation and service staff to ensure efficient operations.
- Train new hires in job duties, safety procedures, and customer service standards.
- Maintain high-quality food and service standards, adhering to company protocols.
- Address customer complaints promptly and professionally, escalating issues as necessary.
- Manage inventory, order supplies, and track sales data to optimize business performance.
- Prepare and submit detailed reports on sales, stock, and employee performance.
- Develop and implement effective marketing strategies to drive sales growth.
- Secondary (high) school graduation certificate required.
- At least 1 year of experience in a fast-paced food service environment.
- Excellent leadership, communication, and problem-solving skills.
- Able to multitask, work under pressure, and meet deadlines.
- Strong knowledge of health and safety regulations and marketing principles.
- Competitive salary range: $45,000 - $60,000 per annum, based on location and experience.
- Flexible working hours: 40 hours per week, including weekends and holidays.
- Opportunities for career advancement and professional growth.
We are a leading global boba tea chain dedicated to serving high-quality beverages and exceptional customer experiences. Our mission is to spread joy and happiness through our brand, and we're looking for passionate individuals to join our team.
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