Care Coordinator
1 week ago
Care Coordinator Role
The Care Coordinator is a vital member of our team, responsible for delivering exceptional patient care and administrative support. This role requires a strong focus on customer service, organizational skills, and attention to detail.
Key Responsibilities
- Provide administrative support to the Care Coordinator Manager and Clinic Director
- Coordinate patient intake, data entry, and scheduling of appointments
- Collect payment at time of service and track coverage for all funding streams
- Assist patients with completing paperwork and maintain accurate medical records
- Coordinate courier packages and process incoming and outgoing email, mail, and faxes
Qualifications & Core Competencies
- High School Diploma, G.E.D. or equivalent
- Excellent customer service skills and telephone etiquette
- High degree of organizational skills and ability to prioritize and multi-task
- Excellent communication (verbal/written) and interpersonal skills
- Strong computer and data entry skills
- Flexible and adaptable to change
About pt Health
pt Health is a leading provider of physiotherapy services in Canada. We are committed to delivering exceptional patient care and creating a positive work environment for our employees.
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