Care Coordinator

1 week ago


Calgary, Alberta, Canada pt Health Full time

Care Coordinator Role

The Care Coordinator is a vital member of our team, responsible for delivering exceptional patient care and administrative support. This role requires a strong focus on customer service, organizational skills, and attention to detail.

Key Responsibilities

  • Provide administrative support to the Care Coordinator Manager and Clinic Director
  • Coordinate patient intake, data entry, and scheduling of appointments
  • Collect payment at time of service and track coverage for all funding streams
  • Assist patients with completing paperwork and maintain accurate medical records
  • Coordinate courier packages and process incoming and outgoing email, mail, and faxes

Qualifications & Core Competencies

  • High School Diploma, G.E.D. or equivalent
  • Excellent customer service skills and telephone etiquette
  • High degree of organizational skills and ability to prioritize and multi-task
  • Excellent communication (verbal/written) and interpersonal skills
  • Strong computer and data entry skills
  • Flexible and adaptable to change

About pt Health

pt Health is a leading provider of physiotherapy services in Canada. We are committed to delivering exceptional patient care and creating a positive work environment for our employees.


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