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BDC Sales Representative

2 months ago


Richmond, British Columbia, Canada OpenRoad Auto Group Full time
About OpenRoad Auto Group

We are a leading automotive retail group in Canada, representing 21 brands across 34 locations. Our mission is to provide exceptional customer experiences and to be the national leader in customer satisfaction.

Job Title: BDC Sales Representative

We are seeking a highly motivated and customer-focused BDC Sales Representative to join our team. As a BDC Sales Representative, you will be responsible for handling inbound and outbound phone contacts, following up with customers, and providing exceptional customer service.

Key Responsibilities:
  • Handle heavy inbound and outbound phone contacts
  • Follow up with customers to ensure satisfaction
  • Contact customers to schedule sales appointments
  • Provide exceptional customer service
  • Escalate issues to management as needed
Requirements:
  • High school education or equivalent
  • Previous call center experience an asset
  • Fluent in English and Mandarin (ideal)
  • Strong customer service and phone skills
  • Organized, self-motivated, and detail-oriented
What We Offer:
  • Competitive salary and incentives
  • Opportunity to work with a variety of OEM brands
  • Comprehensive extended health and dental plan
  • Recognition and engagement events

We are an equal opportunity employer that values diversity and inclusion. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.