Business Development Consultant

1 month ago

Toronto, Ontario, Canada McDonald's Corporation Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as a Business Development Consultant. As a key member of our McDonald's in Walmart portfolio, you will play a critical role in driving business performance and improving restaurant operations.

Key Responsibilities
  • Support and coordinate the performance of staff across various disciplines that support the MiW portfolio.
  • Provide coaching and mentoring to field stakeholders to help them grow the MiW business.
  • Role model and reinforce leadership behaviors and advanced influencing skills to gain commitment from Franchisees, Field Leaders, and Vendors.
  • Track progress on all deployment projects and activities, reporting status to stakeholders.
  • Protect the McDonald's brand by ensuring that restaurants meet QSC, safety, and sanitation standards.
  • Develop short- and long-term plans and strategies to build the top and bottom line.
  • Partner with key stakeholders in Marketing, Digital, Delivery, and Finance to ensure strategies work for the portfolio.
  • Lead, support, and mentor those responsible for working directly with Franchisees to improve restaurant systems.
  • Support efforts to define and track service-level objectives for important MiW initiatives.
  • Work directly with vendors or suppliers to rectify escalations impacting restaurant performance or the experience of guests.
Requirements
  • 5+ years of McDonald's restaurant (or other QSR) operations experience demonstrating an expert knowledge of operations procedures and key restaurant performance metrics.
  • Experience participating in cross-functional teams to drive business performance.
  • Exceptional relationship building, influence, and communication skills specific to McDonald's franchise and corporate organization.
  • Strong organizational skills to coordinate multiple projects at any given time.

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