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Food Service Supervisor

2 months ago

Fairmont Hot Springs, Canada Mountain View Resort & Suites Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Mountain View Resort & Suites. As a key member of our food and beverage team, you will be responsible for ensuring the highest level of quality and service in our restaurant and food service operations.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
  • Food Quality and Safety
    • Establish methods to meet work schedules and ensure food and service meet quality control standards
    • Estimate ingredient and supplies required for meal preparation
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner
  • Administrative Tasks
    • Maintain records of stock, repairs, sales, and wastage
    • Prepare and submit reports
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in a food service supervisory role
  • Work Environment
    • Fast-paced environment with a focus on customer satisfaction
  • Physical Demands
    • Standing for extended periods
What We Offer
  • Competitive Compensation
    • 40 hours per week
  • Benefits
    • Group insurance benefits
  • Work Environment
    • Staff accommodation available