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Data Systems and Support Engineer

2 months ago

Kingston, Ontario, Canada Société Financière Manuvie Full time
The Opportunity

We are seeking a highly skilled Data Systems and Support Engineer to join our Canadian Data Office team, as we continue to innovate and modernize our data technology stack on Microsoft Azure. The successful candidate will be responsible for ensuring the availability and performance of our data systems, supporting users, and leading the planning and implementation of data system enhancements.

Responsibilities
  • Provide expert support for various cloud-based systems, including ADLS storage, Synapse, Databricks, and Azure Data Factory.
  • Act as the primary point of contact for downtime communication to end-user groups, ensuring timely and effective communication.
  • Develop and maintain user documentation and procedures to ensure seamless user experience.
  • Collaborate with IT Security teams to coordinate system hardening, patching, and security updates, ensuring the integrity of our data systems.
  • Monitor cloud-based systems, including critical data pipelines, and lead the resolution of performance issues to ensure optimal system performance.
  • Conduct ongoing operations, including leading user access in accordance with access policies, to ensure data security and integrity.
  • Support the team with various data engineering tasks, including the ingestion of data sources into the data lakehouse environment, as capacity allows.
Requirements
  • Undergraduate degree or equivalent experience in a technical field.
  • Working knowledge of Windows Server in an Enterprise environment.
  • Experience with performance monitoring of MS SQL Server.
  • Experience working with Azure Cloud and Azure Classic virtual machines.
  • Experience monitoring IT Infrastructure for availability, capacity, hardware, and OS.
  • Knowledge of supported technologies, including Azure, Databricks, Synapse, SSIS, and Terraform.
  • Ability to build relationships, engage, and influence others, working with business units, architects, peers, and partners globally.
  • Experience working within an Agile methodology.
What We Offer
  • A competitive salary and benefits package.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and a strong work-life balance.
  • Professional development and leadership opportunities.
Our Commitment to You
  • A values-first culture, where we lead with our Values every day and bring them to life together.
  • Boundless opportunity, where we create opportunities to learn and grow at every stage of your career.
  • Continuous innovation, where we invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity, and Inclusion, where we foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship, where we build a business that benefits all partners and has a positive social and environmental impact.

About Société Financière Manuvie

We are a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit our story.

We are an Equal Opportunity Employer

We strive to attract, develop, and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.

Primary Location: Toronto, Ontario

Working Arrangement: Hybrid

Salary range is expected to be between $74,270.00 CAD - $137,930.00 CAD