Retail Sales Associate

2 weeks ago


Kelowna, British Columbia, Canada Sherwin-Williams Full time
About the Job

As a Commercial Store Associate at Sherwin-Williams, you will be responsible for providing exceptional customer service and sales support to our commercial paint customers.

You will work closely with customers to understand their needs, answer their questions, and recommend the right solutions. This includes staying up-to-date with product features and maintaining the high quality and visual standards of our products and stores.

You will also be responsible for resolving customer concerns and ensuring maximum client satisfaction.

Key Responsibilities
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale customers
  • Process sales transactions accurately and consistently
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products as needed to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales
Requirements
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs frequently and up to 70 lbs on occasion

Preferred Qualifications:

  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
About Sherwin-Williams

Sherwin-Williams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. We provide a wide range of world-class benefits designed for you and your family's health, well-being, and financial security. For more information, please visit our benefits website.

We are a company that values innovation, teamwork, and customer satisfaction. If you are passionate about delivering exceptional customer service and sales support, we encourage you to apply for this exciting opportunity.



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