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Senior Operations Manager
2 months ago
The Senior Operations Manager - Food Service is responsible for overseeing the day-to-day operations of our food service department at Bombay Zone Street Food and Sweets (Pure Vegetarian).
Key Responsibilities:- Establish efficient methods to meet work schedules and ensure seamless food preparation.
- Supervise and coordinate the activities of staff who prepare and portion food, maintaining high quality control standards.
- Train staff in job duties, sanitation, and safety procedures to ensure a safe working environment.
- Estimate ingredient and supplies required for meal preparation, ensuring timely replenishment.
- Hire and manage food service staff, providing guidance on job expectations and performance evaluations.
- Develop and implement budgeting processes to optimize costs, including estimating ingredient and supply requirements.
- Address customer complaints or concerns in a professional manner, ensuring excellent customer service.
- Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions.
- Prepare and submit regular reports on operational performance, identifying areas for improvement.
To be successful as a Senior Operations Manager - Food Service, you will need:
- A minimum of 1 year of experience in food service management, preferably in a similar role.
- An understanding of food safety and sanitation procedures, with knowledge of HACCP protocols.
- Excellent leadership and communication skills, with the ability to motivate and train staff.
- Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions.
- A collaborative approach to working with cross-functional teams, with a focus on delivering exceptional results.
This role requires a dynamic and organized individual who can thrive in a fast-paced food service environment. You will be expected to work a standard 40-hour week, with occasional evenings and weekends as needed.
We offer a competitive salary range of $65,000 - $85,000 per annum, commensurate with experience. If you are passionate about delivering exceptional food service experiences and have a proven track record in operations management, we encourage you to apply.