Mental Health and Substance Use Support Specialist

3 days ago


Saanich, Canada AVI Health & Community Services Society Full time

Job Summary

The PACT team provides acute mobile crisis support and de-escalation services for persons experiencing mental health and/or substance use related crises. As an Experiential Community Crisis Responder, you will work collaboratively with the team to provide rapid point of service mental health crisis management and de-escalation, including assessment, suicide intervention, and safety planning, as well as acute care planning and follow-up.

  • Crisis Response: PACT is an emergency response team, supporting persons and their community/family experiencing mental health and substance use related crises.
  • Situational Awareness, Scene Safety and Unpredictable Working Conditions: You will utilize a trauma-informed approach, including with persons who are escalated and who use language or express beliefs that could be offensive or triggering for staff.
  • Program Development and Accountability: You will engage in self-reflective practices, and humility, and understand and practice both collective and personal accountability.


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