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Airport Accommodations Director

1 month ago

Toronto, Ontario, Canada Comfort Hotel Airport North Full time
Job Summary

We are seeking a highly skilled Airport Accommodations Director to join our team at Comfort Hotel Airport North. As a key member of our management team, you will be responsible for overseeing the daily operations of our hotel, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities
  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Negotiate with suppliers for the provision of materials and supplies
  • Conduct training sessions
  • Prepare budgets and monitor revenues and expenses
  • Prepare marketing plans
  • Implement marketing activities
  • Arrange for and oversee maintenance activities
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Develop and implement business plans
  • Establish work schedules
Work Environment

Our hotel operates in a fast-paced environment, requiring attention to detail, strong communication skills, and the ability to work under pressure. As a member of our team, you will be expected to maintain a high level of professionalism, provide excellent customer service, and contribute to a positive and inclusive work environment.

Requirements
  • Bachelor's degree in a related field
  • 2-3 years of experience in hotel management or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
What We Offer

As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, with opportunities for professional growth and development. We offer a competitive salary and benefits package, as well as a range of perks and incentives to support your well-being and success.