Supervisor of Food Service Operations

3 weeks ago


Cranbrook, Canada A & W Full time

As a key member of the A & W team, the Supervisor of Food Service Operations plays a crucial role in ensuring the smooth operation of our restaurants. Key Responsibilities:

  • Establish efficient methods to maintain work schedules and ensure seamless service.
  • Supervise and coordinate the activities of staff who prepare and portion food, fostering a culture of quality and safety.
  • Train staff in job duties, sanitation, and safety procedures, providing them with the tools they need to excel.
  • Estimate ingredient and supply requirements for meal preparation, ensuring timely ordering and cost-effectiveness.
  • Monitor food and service quality, addressing customer complaints and concerns with empathy and professionalism.
  • Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business growth.
  • Prepare and submit reports, keeping management informed of operational performance.

Work Environment: Fast-paced, with a focus on delivering exceptional customer experiences.

Experience: 1 year to less than 2 years, with a strong commitment to teamwork and customer satisfaction.

Language: English

Hours of Work: 32 to 40 hours per week, with a focus on flexibility and work-life balance.



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