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Retail Store Operations Manager
2 months ago
We are seeking a highly skilled Retail Store Supervisor to join our team at GSB Developments Ltd. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our sales floor, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities- Staff Supervision: Supervise and motivate a team of sales staff, providing guidance and support to ensure they meet their sales targets and provide excellent customer service.
- Sales Floor Management: Oversee the sales floor, ensuring a high level of customer satisfaction, and maintaining a clean and organized store environment.
- Inventory Management: Organize and maintain inventory levels, ensuring that stock is accurately counted and stored.
- Reporting and Analysis: Prepare and submit regular reports on sales volumes, merchandising, and personnel matters to inform business decisions.
- Customer Service: Resolve customer complaints and issues in a professional and courteous manner, ensuring that customers leave the store satisfied.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of experience in a retail supervisory role.
- Language: Fluency in English.
- Work Hours: 40 hours per week.
