Dining Establishment Operations Manager

4 days ago


Edmonton, Alberta, Canada Chinese Hot Pot Buffet Full time
Job Description

We are seeking a highly skilled Dining Establishment Operations Manager to join our team at Chinese Hot Pot Buffet. This is a full-time position that requires strong leadership and management skills, as well as the ability to work in a fast-paced environment.

Responsibilities:
  • Oversee the daily operations of our dining establishment, ensuring that all tasks are completed efficiently and effectively.
  • Supervise and coordinate the activities of our staff, providing guidance and support as needed.
  • Train new employees on their job duties, sanitation procedures, and safety protocols.
  • Estimate ingredient and supply needs for meal preparation, ensuring that we have enough stock to meet customer demand.
  • Maintain high standards of quality control, ensuring that our food and service meet or exceed customer expectations.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Prepare and submit reports to management, highlighting key performance indicators and areas for improvement.
Requirements:
  • A minimum of 2 years of experience in a supervisory role, preferably in the food service industry.
  • A secondary school graduation certificate and/or equivalent experience.
  • Strong communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Ability to work in a noisy, wet, and hot environment, standing for extended periods and walking frequently.
Working Conditions:

The successful candidate will be required to work a combination of sitting, standing, and walking throughout their shift. They will also be expected to stand for extended periods and walk frequently, which can be physically demanding.

Estimated Salary:

$60,000 - $80,000 per year, based on experience and qualifications.



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