Retail Customer Service Representative

3 weeks ago


Calgary, Alberta, Canada Calgary Co-op Full time
About the Role

Are you a detail-oriented individual with excellent communication skills? We are seeking a Retail Customer Service Representative to join our team in Calgary.

This role involves providing exceptional customer service, maintaining accurate records, and performing various tasks related to order processing, inventory management, and equipment maintenance. If you possess a positive attitude, a strong work ethic, and a passion for delivering outstanding results, we encourage you to apply.

Responsibilities
  • Provide top-notch customer service through effective communication, problem-solving, and conflict resolution.
  • Maintain accurate records of customer interactions, transactions, and inventory levels.
  • Process orders efficiently, including picking, packing, and staging merchandise.
  • Conduct inventory counts, manage stock levels, and identify opportunities for improvement.
  • Maintain a clean and organized workspace, adhering to health and safety regulations.
  • Collaborate with colleagues to achieve sales targets, resolve issues, and share best practices.
Requirements
  • A high school diploma or equivalent experience.
  • Related retail experience, preferably in a customer-facing role.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Ability to multitask, prioritize tasks, and meet deadlines.
  • Fluency in English (verbal and written).
What We Offer
  • A competitive salary of $55,000 - $65,000 per year, based on experience.
  • Ongoing training and development opportunities to enhance your skills.
  • A supportive work environment that values teamwork and employee growth.
  • A comprehensive benefits package, including extended health care, dental care, and vision care.
About Us

Calgary Co-op is a dynamic retail co-operative with over 456,000 members and 3,530 employees. We operate multiple locations across Calgary, Airdrie, Cochrane, High River, Okotoks, and Strathmore, offering a wide range of products and services. Our mission is to deliver an exceptional customer experience through inspired team members.



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