Food Service Team Lead
4 weeks ago
We are seeking a highly skilled Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and high-quality food products.
Key Responsibilities- Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
- Train Staff: Train staff in job duties, sanitation, and safety procedures, ensuring that all staff members are equipped to provide excellent customer service.
- Quality Control: Ensure that food and service meet quality control standards, maintaining a clean and safe environment for our customers.
- Budgeting and Reporting: Prepare budget and cost estimates, as well as maintain records of stock, repairs, sales, and wastage.
- Customer Service: Address customers' complaints or concerns, providing exceptional customer service and ensuring that all issues are resolved promptly.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of experience in a food service establishment.
- Work Setting: Food service establishment, coffee shop, or restaurant.
- Supervision: 5-10 people.
- Security and Safety: Criminal record check.
- Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, standing for extended periods, and walking.
- Personal Suitability: Client focus, efficient interpersonal skills, excellent oral communication, flexibility, and team player.
- Night Shift Premium: Eligible for night shift premium.
- Work Term: Permanent.
- Work Language: English.
- Hours: 35 to 40 hours per week.
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