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Food Service Supervisor

2 months ago

Spruce Grove, Alberta, Canada Ricky's All Day Grill - Spruce Grove Full time
About Ricky's All Day Grill - Spruce Grove

We are a dynamic food service establishment seeking a skilled Food Service Supervisor to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our kitchen and ensuring that our customers receive exceptional service.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
    • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe work environment.
    • Hire and manage food service staff, including scheduling and performance evaluations.
  • Food Quality and Safety
    • Ensure that food and service meet quality control standards, including food handling, preparation, and presentation.
    • Conduct regular quality control checks to ensure that food is prepared and presented to our high standards.
  • Operations and Administration
    • Establish methods to meet work schedules and ensure that food is prepared and served on time.
    • Prepare and submit reports on food sales, inventory, and labor costs.
    • Manage inventory and supplies, including ordering and receiving.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Ensure that customers receive exceptional service and that their needs are met.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 1 year to less than 2 years of experience in a food service establishment, or equivalent experience.
  • Work Environment
    • Noisy work environment.
    • Exposure to odors, wet/damp conditions, and hot temperatures.
    • Work outdoors, including in a food service establishment.
  • Work Setting
    • Food service establishment.
    • Relocation costs covered by employer.
    • Willing to relocate.
  • Physical Demands
    • Fast-paced environment.
    • Work under pressure with tight deadlines.
    • Combination of sitting, standing, walking, and standing for extended periods.
    • Bending, crouching, kneeling, and walking.
    • Physically demanding.
    • Attention to detail.
  • Health Benefits
    • Dental plan.
    • Disability benefits.
    • Work Term: Permanent.
    • Work Language: English.
    • Hours: 37.5 hours per week.