Front Desk Associate

3 weeks ago


Quesnel, Canada Tower Inn & SuitesBegbie's Bar & Restaurant Full time

Job Title: Front Desk Associate

At Tower Inn & Suites/Begbie's Bar & Restaurant, we are seeking a highly organized and customer-focused Front Desk Associate to join our team.

Key Responsibilities:

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel, and change room reservations
  • Provide information on hotel facilities and services
  • Exchange foreign currency
  • Process guests' departures, calculate charges, and receive payments
  • Maintain an inventory of vacancies, reservations, and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e., faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls

Requirements:

  • Computer and technology knowledge
  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure


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