Front Desk Associate
3 weeks ago
Job Title: Front Desk Associate
At Tower Inn & Suites/Begbie's Bar & Restaurant, we are seeking a highly organized and customer-focused Front Desk Associate to join our team.
Key Responsibilities:
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel, and change room reservations
- Provide information on hotel facilities and services
- Exchange foreign currency
- Process guests' departures, calculate charges, and receive payments
- Maintain an inventory of vacancies, reservations, and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e., faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
Requirements:
- Computer and technology knowledge
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
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