Food Service Team Lead

3 weeks ago

Whitehorse, Yukon, Canada A&W Restaurants Inc Full time

Job Title: Food Service Supervisor

Job Summary: We are seeking a skilled Food Service Supervisor to join our team at A&W Restaurants Inc. As a Food Service Supervisor, you will be responsible for supervising, coordinating, and scheduling the activities of staff who prepare, portion, and serve food to guests.

Key Responsibilities:

  • Supervise and coordinate the activities of staff in food preparation, portioning, and serving.
  • Estimate and order ingredients and supplies required for meal preparation.
  • Establish work schedules and ensure staff follow procedures.
  • Maintain records of stock, sales, and wastage and report to management.
  • Train staff in job duties, sanitation, and safety procedures and ensure skill transfer to new employees.
  • Ensure food and service meet quality control standards and corporate brand standards.
  • Deal with cash, opening, and closing procedures with accuracy.
  • Ensure customer satisfaction and resolve issues as required.
  • Maintain a positive relationship between team members.

Requirements:

  • Possess a passion for guest service and creating exceptional guest experiences.
  • Enjoy working in a fast-paced environment.
  • Have excellent communication skills.
  • Enjoy learning new things.
  • Have a ready smile and a warm personality.
  • Be available to work 32-40 hours/week.

About Us: A&W Restaurants Inc is a leading fast-food chain with a commitment to quality and customer satisfaction.

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