Food Service Supervisor

4 weeks ago

Spruce Grove, Alberta, Canada TIM HORTONS (10 Westwind Dr, Spruce Grove) Full time
Job Title: Food Service Supervisor

Join TIM HORTONS (10 Westwind Dr, Spruce Grove) as a Food Service Supervisor and take on a challenging role that requires strong leadership and organizational skills. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service team, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Establish Work Schedules: Develop and implement efficient work schedules to meet the needs of our customers and team members.
  • Supervise and Coordinate Activities: Supervise and coordinate the activities of our food service team, ensuring that tasks are completed efficiently and effectively.
  • Train Staff: Train and develop our team members to ensure they have the skills and knowledge needed to provide exceptional service and food quality.
  • Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have the necessary resources to meet customer demand.
  • Quality Control: Ensure that our food and service meet quality control standards, maintaining a high level of customer satisfaction.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for future planning.
  • Reporting: Prepare and submit reports on team performance, customer feedback, and operational efficiency.
Work Conditions and Physical Capabilities:
  • Fast-Paced Environment: Work in a fast-paced environment, requiring strong organizational and time management skills.
Screening Questions:
  • Availability: Are you available to start on the advertised start date?
  • Work Authorization: Are you currently legally able to work in Canada?
  • Relocation: Are you willing to relocate for this position?
  • Experience: Do you have previous experience in the food service industry?
  • Certifications: Do you have the required certifications for this role?
Benefits:
  • Health Care Plan: Enjoy a comprehensive health care plan, providing peace of mind and financial security.
  • Free Parking: Take advantage of free parking available on site, making your commute easier and more convenient.
Support for Persons with Disabilities:
  • Physical Accessibility: Our location provides physical accessibility accommodations, ensuring that all team members can work comfortably and safely.
  • Awareness Training: Participate in awareness training to create a welcoming work environment for persons with disabilities.
  • Inclusive Recruitment: Apply inclusive recruitment policies that accommodate persons with disabilities.
Support for Newcomers and Refugees:
  • Settlement Support: Assist with immediate settlement needs of newcomers and refugees, providing essential support for their transition.
  • Language Training: Facilitate access to language training, skills training, and community resources to support social and labour market integration.
  • Credential Recognition: Support newcomers and refugees with foreign credential recognition, helping them to achieve their career goals.
  • Mentorship Programs: Offer mentorship programs that pair newcomers and refugees with experienced employees, providing valuable guidance and support.
Support for Youth:
  • Youth Employment: Participate in government or community programs that support youth employment, providing opportunities for young people to gain valuable work experience.
  • On-the-Job Training: Offer on-the-job training tailored to youth, helping them to develop new skills and confidence.
  • Mentorship and Coaching: Provide mentorship, coaching, and networking opportunities for youth, supporting their personal and professional development.
Support for Veterans:
  • Flexible Onboarding: Offer flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace, ensuring a smooth transition.
Support for Indigenous People:
  • Cultural Competency Training: Provide cultural competency training and awareness training to create a welcoming work environment for Indigenous workers.
  • Mentorship and Coaching: Offer mentorship, coaching, and networking opportunities for Indigenous workers, supporting their personal and professional development.
  • Relationships with Indigenous Communities: Develop and maintain relationships with Indigenous communities, Indigenous-owned businesses, and organizations, fostering a deeper understanding and respect for Indigenous cultures.
Support for Mature Workers:
  • Phased Retirement: Offer phased retirement options that allow mature workers to gradually reduce their workload, providing a smooth transition to retirement.
  • Phased Re-entry: Provide phased re-entry options for mature workers who are returning to work after retiring, helping them to gradually increase their hours and responsibilities.
  • Workspace Accommodations: Provide workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers.
Support for Visible Minorities:
  • Mentorship Programs: Offer mentorship programs that pair members of visible minorities with experienced employees, providing valuable guidance and support.
  • Diversity and Cross-Cultural Training: Provide diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.

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