Operations Director

1 month ago


Ottawa, Ontario, Canada Serco Full time
Job Summary

As the Operations Director at Serco, you will be responsible for delivering Property Management Services through a Planning Team, Portfolio Managers, Custodial & Facility Managers, and Helpdesk management.

Key Responsibilities
  • Own the delivery of Property Management Services
  • Performance Management of directly reporting teams
  • Owner of Service Delivery Management SLA & KPIs
  • P&L ownership of portfolios
Requirements

• Strong leadership and management skills

• Ability to manage multiple stakeholders and priorities

• Excellent communication and interpersonal skills

• Experience in property management and service delivery



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