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Retail Store Supervisor

1 month ago

Hamilton, Ontario, Canada Bathtub king Refinishing Full time
Retail Store Supervisor Job Summary

We are seeking a highly motivated and experienced Retail Store Supervisor to join our team at Bathtub King Refinishing. As a key member of our retail operations team, you will be responsible for leading a team of sales associates and ensuring exceptional customer service.

Key Responsibilities:
  • Lead and manage a team of sales associates to achieve sales goals and provide excellent customer service.
  • Develop and implement sales strategies to drive revenue growth and improve customer satisfaction.
  • Monitor and control store inventory, including ordering and receiving merchandise.
  • Authorize returns and exchanges, and resolve customer complaints in a fair and timely manner.
  • Prepare and analyze sales reports to identify trends and areas for improvement.
  • Supervise and coordinate the activities of sales associates, including scheduling and training.
  • Manage cash handling and maintain a secure and organized store environment.
Requirements:
  • 1-2 years of retail management experience.
  • Proven track record of leading high-performing teams and driving sales growth.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • High school diploma or equivalent required.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.