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Technical Delivery Director

2 weeks ago

Mississauga, Ontario, Canada TripSpark Technologies Full time
About the Role

We are seeking an experienced professional to lead our delivery team and drive project execution. As the Director Technical Delivery, you will be responsible for establishing best practices, ensuring successful project delivery, and driving revenue growth.

You will work closely with our development team to identify and prioritize solutions to meet project and customer requirements as well as improvements to products and delivery tools to improve implementation efficiency.

The successful candidate will be accountable for managing technical project delivery, project performance, customer satisfaction, technology adoption, and employee performance and development. You will lead and support your team through project escalations and implement new process improvement techniques and strategies to maximize team efficiency and customer satisfaction.

  • Develop a staffing plan designed to support strong yearly growth and ensure the team is optimally allocated to meet project demands.
  • Review and provide second-level pricing approvals for sales opportunities.

Required Skills and Qualifications

  • A bachelor's degree in business, planning, engineering, or other technical discipline.
  • A minimum of five (5) years' experience in software solution delivery.
  • A minimum of two (2) years' experience in people management.