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Retails Operations Professional

1 month ago


Kelowna, British Columbia, Canada Otter Co-op Full time

About Us


At Otter Co-op, we're a diverse and growing organization that's been serving the Lower Mainland, Fraser Valley, and BC Interior since 1922. With over 100 years of experience and a team of over 1000 members, we're proud to be a locally owned and community-minded member of the neighborhoods we live, work, and play in.



What We Do


We operate three food and pharmacy stores (including one with a fashion and hardware department), thirty-one Angry Otter liquor stores, two feed mills, two bulk petroleum facilities, the Angry Otter Tap & Forno and Brewery in North Vancouver, the Highwayman Pub in Abbotsford, the Highwayman pub in South Surrey, and twenty-five gas station/convenience stores.



About This Role
Job Description

  • Provide excellent customer service to guests in a courteous and efficient manner.
  • Process register transactions, refunds, and returns, activate gift cards.
  • Ensure register drawer is balanced at the end of shift following company procedures.
  • Stock, face, and rotate products on the shelves.
  • Receive, check, and put away deliveries.
  • Keep store and storage areas clean and organized.
  • Utilize product knowledge to promote sales.
  • Contribute to the Team in living the Corporate Values of Integrity, Community, and Excellence.
  • Perform other duties as assigned.


Requirements
Licenses and Certifications
  • Serving it Right license is required.


Work Experience
  • Liquor retail experience is preferred.


Prior Qualifications
  • Ability to physically lift, push, pull up to 50 lbs. on a regular basis and stand for full 8 hour shift.
  • Must be committed to a SAFE working environment.
  • MUST be over 19 years of age to be considered.
  • MUST have open availability and able to work a variety of shifts that include mornings, afternoons, and late evenings.
  • This position is based out of the Willow Park Liquor Store, though it may require occasional travel and work at other locations as business needs arise.


What You'll Get In Return


We offer competitive wages, wage increases based on hours worked and meeting expectations in the position, annual bonus program for all eligible team members, comprehensive benefits package and an employer-matched pension plan, team discount on Gas, Liquor, Food, Fashion, Hardware, Feed & Restaurant purchases, Co-op Membership with an annual dividend payment on qualified purchases, Education Assistance Program, and Learning opportunities to grow and develop and to foster a culture of teamwork and innovation.