Senior Hospitality Operations Manager

3 weeks ago


Toronto, Ontario, Canada Soul Restaurants Canada Inc Full time

We are seeking a skilled Senior Hospitality Operations Manager to oversee the day-to-day activities of our restaurants.

Job Summary

The successful candidate will have excellent leadership and communication skills, with the ability to motivate and direct staff to deliver exceptional customer service.

Key Responsibilities
  • Determine Service Strategy: Develop and implement operational procedures that align with the company's vision and goals.
  • Cash Management: Balance cash transactions, prepare financial reports, and maintain accurate records.
  • Cost Control: Manage inventory, negotiate prices, and optimize profit margins.
  • Customer Relations: Respond to customer complaints, address concerns, and provide solutions.
  • Operations Planning: Plan, organize, direct, control, and evaluate daily restaurant operations.
Work Environment

The ideal candidate will thrive in a fast-paced environment with tight deadlines and repetitive tasks. They must be able to work under pressure, multitask, and maintain attention to detail.

Compensation Package

We offer a competitive salary range of $65,000 - $85,000 per year, based on experience, as well as comprehensive benefits, including disability benefits, health care plan, and vision care benefits.

About Us

Soul Restaurants Canada Inc is a dynamic organization that values teamwork, innovation, and customer satisfaction. We are committed to providing a positive work environment that supports the growth and development of our employees.



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