Sales Associate II

2 weeks ago

Leduc, Alberta, Canada Tapestry Full time

Job Summary:

The Sales Associate II will represent and communicate the Kate Spade brand and lifestyle to customers through sales competency, product expertise, and exceptional customer service. This role is responsible for achieving individual sales goals, developing strong product knowledge, and delivering the ultimate Kate Spade experience.

Key Responsibilities:

  • Client & Service Expert:
    • Achieve individual sales goals
    • Develop strong product knowledge across all categories
    • Ensure exemplary customer service by delivering the ultimate Kate Spade experience
    • Develop a personal clientele through effective use of selling skills, proactive client outreach, and client book
  • Building Brand Equity:
    • Understand and communicate the Kate Spade aesthetic, brand philosophy, and lifestyle to the customer
    • Demonstrate interest and ability to work as part of a team
  • Operational Excellence:
    • Execute operational tasks as per company directives
    • Accurately process all POS transactions
    • Adhere to and apply visual directives, ensuring store standards are executed daily
  • Physical Requirements:
    • Available to work store schedule, as needed, including evenings and weekends
    • Standing for extended periods of time
    • Able to safely lift boxes up to 40 pounds
    • Comfortable climbing ladders
  • Skills and Abilities Required:
    • Professional selling skills and exceptional interpersonal skills
    • Prior luxury goods experience preferred
    • Proactive ability to multi-task and prioritize
    • Works well in a team environment

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