Warehouse Operations Manager
2 weeks ago
Warehouse Supervisor Job Description
We are seeking a highly skilled and experienced Warehouse Supervisor to join our team at Richelieu Hardware Ltd. in Sudbury, Ontario.
Main Responsibilities:
- Supervise staff to ensure timely completion of daily shipping, receiving, returns, restocking, and putaway targets.
- Oversee the release of orders to ensure they are picked in the correct order and suggest improvements.
- Supervise receiving to ensure purchase orders are received in the correct order and deal with any discrepancies.
- Provide job training to new employees and arrange training for all warehouse staff.
- Ensure all health and safety procedures are followed by staff and maintain a safe working environment.
- Provide performance feedback to staff and management and deal with any performance issues.
- Conduct annual performance reviews of direct reports and keep the warehouse manager informed of operational needs.
- Act as a key holder for lock-up and alarm response.
- Review shipping, receiving, returns, restocking, and putaway errors with staff to reduce errors.
- Analyze returns and suggest improvements to reduce returns.
- Analyze damage claims and suggest improvements to reduce damage claims.
- Analyze inventory adjustments and suggest improvements to reduce inventory adjustments.
- Ensure customers are addressed quickly and professionally at the pick-up counter and doors 1 and 17.
- Responsible for improving warehouse operations through root cause analysis and data analysis.
Requirements:
- Multilingualism is an asset.
- A college degree is an asset.
- Experience in warehouse operations in a unionized environment.
- Knowledge of operation and warehouse management of distribution processes.
- Knowledge of Office suite (Word, Excel, etc.), of AS-400, of a Warehouse Management System, and of Radio Frequency.
- Forklift and Reach Truck experience is preferred.
- Experience with AS400 system is an asset.
- Dedicated and full of energy.
- Leadership skills and result-oriented.
- Strong skills for organization, planning, and delegation.
- Very disciplined person.
- Teamwork approach (Team player as well as active player and lead by example).
- Customer-oriented.
- Multi-task capability.
- Good communication skills.
- Good judgment.
What We Are Offering:
- A balance between work and personal life.
- A dynamic and inspiring environment.
- A competitive salary based on the market.
- A progressive salary driven by performance and managed by objectives results.
- An Employee Share Purchase Plan (ESPP).
- A group insurance plan to meet your personal needs.
- Competitively priced products.
- Free parking.
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