Customer Service Team Member
4 days ago
The Customer Service Representative is responsible for delivering exceptional customer experiences. They foster strong relationships with customers and Insurance Partners while providing comprehensive administrative support to the Repair Facility Team.
Main Responsibilities:
- Ensure consistent implementation of the WOW (Wow Operating Way) plan.
- Schedule appointments for vehicle repairs using the Daily Demand Capacity Planner, ASE schedule, and proper scripting.
- Timely retrieve insurance assignments and obtain necessary repair authorization documentation to disassemble vehicles for repairs.
- Prepare RO (repair order) work packets consisting of QC (quality control) checklists, work orders, parts lists, and windshield tags.
- Record all communication with customers or insurance partners during the repair process using ASE and selecting the appropriate communication type.
- Confirm car rental information and update ASE with rental car usage information.
- Manage ARMS (automated rental management system) throughout the day to ensure all vehicles appearing in the ARMS system are also noted in ASE.
Education and/or Experience Requirements:
- High School Diploma
- Minimum: 1 year's experience in a similar role
- Preferred: 1 year in an auto body or similar work environment including previous customer service experience
Required Skills/Abilities:
- Ability to function well in a fast-paced environment, demonstrating multitasking ability while under pressure.
- Strong attention to detail with a high degree of accuracy.
- Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service.
Compensation Details:
Salary: $36,000 - $38,000/year
Compensation is commensurate with skill, education, and experience.
-
Customer Service Team Member
7 days ago
Winnipeg, Manitoba, Canada Boyd Autobody & Glass Full timeJob DescriptionThe Automotive Repair Support Specialist plays a vital role in providing exceptional customer experience at Boyd Autobody & Glass. As a key member of our team, you will be responsible for managing working relationships with customers and insurance partners while delivering administrative support to the Repair Facility Team.Key...
-
Food Service Team Member
1 month ago
Winnipeg, Manitoba, Canada GOLDEN DRAGON HOME DELIVERY SERVICE LTD. Full timeAbout Golden Dragon Home Delivery Service LTD.We are a dynamic food delivery service looking for an experienced kitchen helper to join our team. In this role, you will be responsible for maintaining a clean and efficient kitchen environment, ensuring the highest quality of food preparation and presentation for our customers.Job SummaryThis is a permanent...
-
Customer Service Desk Team Member
1 month ago
Winnipeg, Manitoba, Canada Walmart Canada Full timeWalmart Canada is a dynamic retail environment where you can develop your skills in customer service and operations. As a Customer Service Desk Associate, you will be the face of our company, providing exceptional service to customers and ensuring their satisfaction.About the RoleThis exciting opportunity offers a chance to work in a fast-paced environment...
-
Food Service Team Member Specialist
3 weeks ago
Winnipeg, Manitoba, Canada Bento Full timeWelcome to Bento, a leading food service company with over 12,000 locations globally. We are seeking a highly skilled and motivated individual to join our team as a Food Service Team Member in Winnipeg, MB.About the RoleThis is an excellent opportunity for individuals who enjoy working in a fast-paced environment and want to develop their skills in food...
-
Restaurant Team Member
7 days ago
Winnipeg, Manitoba, Canada NS KT Foods Inc. Full timeAbout NS KT Foods Inc.We are a dynamic food service company seeking enthusiastic and hardworking individuals to join our team as Restaurant Team Members - Service Crew. As a key part of our front-of-house staff, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our restaurants.
-
Food Service Team Member
1 month ago
Winnipeg, Manitoba, Canada Bento Full timeBecome a culinary professional at Bento, where you'll be part of a dynamic team operating over 12,000 locations globally.Job SummaryWe're seeking a Food Service Team Member to join our team in Canada and the United States. As a key member of our crew, you'll work in a fast-paced environment, preparing meals, interacting with customers, and maintaining a...
-
Dispensary Team Member
7 days ago
Winnipeg, Manitoba, Canada Safeway Full timeJob Summary: We are seeking a highly skilled and experienced Pharmacy Assistant II to join our pharmacy team at Safeway. As a key member of our team, you will be responsible for providing exceptional patient-centered care and supporting the pharmacist with dispensary tasks.Your Key Responsibilities Will Be:Processing customer transactions and maintaining...
-
Customer Service Team Lead
2 months ago
Winnipeg, Manitoba, Canada Benco Sales Full timeJob Description:We are seeking a skilled Customer Service Team Lead to join our retail sales team at Benco Sales. This role is ideal for individuals who excel in providing exceptional customer service and leading high-performing teams.About the Role:This position involves overseeing daily operations, ensuring seamless customer experiences, and fostering a...
-
Team Member Representative
4 weeks ago
Winnipeg, Manitoba, Canada Pizza Hut Canada - FMI Group Full timeExperience the thrill of working in a fast-paced restaurant environment with Pizza Hut Canada - FMI Group. As a Team Member Representative, you'll be part of a dynamic team that's passionate about delivering exceptional guest experiences.About the RoleWe're looking for a friendly and dependable individual who can provide top-notch service to our guests. Your...
-
Food Counter Team Member
4 weeks ago
Winnipeg, Manitoba, Canada ZA PIZZA BISTRO Full timeZA PIZZA BISTRO: Food Counter Attendant RoleWe are seeking a skilled Food Counter Attendant to join our team at ZA PIZZA BISTRO. As a key member of our front-of-house staff, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience.About the RoleThis is a fantastic opportunity for someone looking to gain...
-
Retail Sales Team Member
4 weeks ago
Winnipeg, Manitoba, Canada Ricki's Full timeWe're seeking a highly motivated and fashion-forward Retail Sales Team Member to join our dynamic team at Ricki's. As a Sales Associate, you'll play a vital role in delivering exceptional brand experiences for our customers.Key Responsibilities:Demonstrate excellent customer service skills, working closely with customers to understand their needs and...
-
Dollarama Store Team Member
3 weeks ago
Winnipeg, Manitoba, Canada Dollarama L.P. Full timeWe are seeking a skilled and detail-oriented Store Associate to join our team at Dollarama L.P.About Us:Dollarama is a highly successful and growing Canadian company that prides itself on providing an exceptional customer experience. Our stores offer a wide range of affordable products, making us a leader in the retail industry.About the Role:The Store...
-
Front Desk Team Member
4 weeks ago
Winnipeg, Manitoba, Canada Green Brier Full timeOverviewGreen Brier is a leading hospitality provider, seeking an experienced Front Desk Team Member to join our team.About the RoleWe are looking for a skilled and professional individual to provide exceptional customer service, manage front desk operations, and ensure seamless guest experiences.ResponsibilitiesInvestigate complaints and claims in a timely...
-
Pharmacy Team Member
4 weeks ago
Winnipeg, Manitoba, Canada FreshCo Full timeOverview:At FreshCo, we're passionate about taking care of the health and well-being of individuals and families in our communities. Our pharmacy team is committed to providing exceptional patient-centered care and exceeding patients' expectations.About the Role:This part-time pharmacy position involves working as a key member of our pharmacy team, assisting...
-
Housekeeping Team Member
2 weeks ago
Winnipeg, Manitoba, Canada beBee Professionals Full time $25,000 - $35,000About Our TeambeBee Professionals in Winnipeg is a reputable cleaning services provider seeking a reliable Housekeeping Team Member to join our team.Salary and BenefitsWe offer a competitive hourly wage of $18.50-$22.00 CAD, depending on experience, as well as flexible working hours and scheduling.Job ResponsibilitiesClean and sanitize bathrooms, kitchens,...
-
Restaurant Leadership Team Member
1 month ago
Winnipeg, Manitoba, Canada Chop Steakhouse & Bar Full timeChop Steakhouse & Bar is seeking a talented and driven Restaurant Leadership Team Member to join our team. As a key member of our leadership team, you will be responsible for leading shifts, managing budgetary goals, and ensuring complete guest satisfaction.About UsWe are a 100% Canadian-owned hospitality group with over 50 years of experience in delivering...
-
Kitchen Team Member
2 months ago
Winnipeg, Manitoba, Canada Wayback Burgers] Full timeJob OverviewEnglish is the primary language used in this position at Wayback Burgers.Work EnvironmentWork must be completed at the physical location. There is no option to work remotely.Responsibilities and TasksThis role involves supporting the team at Wayback Burgers with various tasks.Employment Groups and InclusionThis employer promotes equal employment...
-
Customer Service Manager
2 days ago
Winnipeg, Manitoba, Canada Pet Valu Full time**Store Leadership Opportunity**Pet Valu is seeking an experienced Assistant Store Manager to lead our team in Winnipeg. As a key member of our store leadership team, you'll be responsible for coaching and developing your team to deliver world-class customer service and helping Pet Parents find the right nutrition and solutions for their...
-
Customer Service Representative
1 month ago
Winnipeg, Manitoba, Canada Randstad Full timeWe are seeking a skilled and motivated Customer Service Representative to join our team at Randstad. This is an exciting opportunity for someone who enjoys working with people and is looking to take their career to the next level.About the RoleThe ideal candidate will have excellent organizational skills, be an enthusiastic team player, and possess a love...
-
Healthcare Team Member
3 months ago
Winnipeg, Manitoba, Canada beBee Professionals Full time $55,000 - $75,000Job SummaryWe are seeking a compassionate and experienced Registered Nurse to join our dedicated healthcare team at beBee Professionals in Winnipeg. As a key member of our team, you will provide high-quality care to our patients and collaborate with a healthcare team to deliver excellent medical care and support.Responsibilities:Assess patients' conditions...