Security Director

4 weeks ago


Montreal, Quebec, Canada Accor Hotels Full time
Job Summary

We are seeking a highly skilled and experienced Security Manager to join our team at Accor Hotels. As a key member of our security team, you will be responsible for ensuring the safety and security of our guests, colleagues, and assets.

Key Responsibilities
  • Foster a culture of excellence, respect, integrity, and caring within the security team.
  • Lead and guide the security team to provide exceptional service to all team members.
  • Oversee the day-to-day management of the security department, ensuring effective implementation of security measures.
  • Supervise the work of security staff from an outsourcing company, providing guidance and support as needed.
  • Implement training methods to ensure the security team is familiar with standards and can apply them effectively.
  • Responsible for training all newly hired employees in fire safety and first aid.
  • Cooperate with other hotel security agencies and law enforcement agencies to investigate security issues.
  • Act as a liaison within the community and policing forces to maintain awareness of current security issues.
  • Complete daily security reports and perform lock audits as required.
  • Manage the departmental budget, balancing operational, administrative, and colleague needs.
  • Assist guests with hotel facilities in an informative and helpful way.
  • Follow department policies, procedures, and service standards.
  • Follow all safety policies.
Requirements
  • Previous leadership experience in a similar role is required.
  • Certification in CPR/First Aid is required.
  • A university/college degree in a related discipline is preferred.
  • Knowledge of security equipment, such as radios, cameras, and electronic lock systems, is required.
  • Computer literacy in Microsoft Windows applications is required.
  • A professional presentation and strong interpersonal and problem-solving abilities are essential.
  • Highly responsible and reliable, with the ability to work well under pressure in a fast-paced environment.
  • Ability to work cohesively as part of a team and focus attention on guest needs, remaining calm and courteous at all times.
About Accor

We are a global leader in the hospitality industry, welcoming you as you are and offering a career that matches your personality. We support your growth and learning every day, making sure that work brings purpose to your life. Join us and discover the limitless possibilities of Accor.



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