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Store Manager

2 months ago


Calgary, Alberta, Canada EssilorLuxottica Group Full time
Job Summary

The Store Manager is a key leadership role within the EssilorLuxottica Group, responsible for delivering exceptional customer experiences and driving business results in our optical retail stores.

Key Responsibilities
  • Customer Experience: Ensure that every customer interaction is personalized, engaging, and exceeds expectations.
  • Team Leadership: Foster a positive and inclusive store culture, providing coaching, guidance, and development opportunities to team members.
  • Business Performance: Analyze sales data, identify opportunities for growth, and implement strategies to drive revenue and profitability.
  • Operational Excellence: Maintain a high level of store appearance, ensuring that visual merchandising and store displays are consistently executed.
  • Partnerships: Develop and maintain strong relationships with optometrists, suppliers, and other stakeholders to drive business growth and improve customer satisfaction.
Requirements
  • Education: High school graduate or equivalent.
  • Experience: 4+ years of management/supervisory experience in retail or a related field.
  • Skills: Strong influencing and negotiating skills, team building and management skills, and knowledge of current optical theory and merchandise.
Preferred Qualifications
  • Education: College degree or equivalent.
  • Certifications: State licensure (if applicable) and/or ABO Certification in non-licensed states.
  • Experience: Previous experience in customer service and retail, with a strong understanding of current store merchandise and business acumen.
What We Offer

EssilorLuxottica Group offers a competitive compensation package, including a base salary, bonus, and commission plan. We also provide a comprehensive benefits package, including health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.