Service Team Member

3 days ago


Brockville, Ontario, Canada Michaels Full time
Job Title: Service Team Member

Michaels is seeking a Service Team Member to join our team. As a Service Team Member, you will be responsible for providing exceptional customer service, helping customers shop our store, and finding what they're looking for.

Key Responsibilities:
  • Provide a fast and friendly checkout experience; execute cash handling to standards
  • Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
  • Educate customers on the Voice of Customer (VOC) survey
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
  • Participate in the truck unload, stocking, and planogram (POGs) processes
  • Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
  • Perform Store In Stock Optimization (SISO) and AD set duties as assigned
  • Support shrink and safety programs
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
  • Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
  • Cross trained in Custom Framing selling and production
Requirements:
  • Retail and/or customer service experience preferred
  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching, and stretching
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment
Work Environment:

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

We're here for the Makers Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

To review a comprehensive list of benefits, please visit MIKBenefits.com


  • Service team member

    1 week ago


    Brockville, Ontario, Canada Michaels Full time

    Service Team MemberMichaels est à la recherche d'un service team member pour rejoindre notre équipe à Brockville. En tant que service team member, vous serez responsable de fournir un service à la clientèle exceptionnel, d'aider les clients à trouver ce qu'ils recherchent et de veiller à ce que tous les clients bénéficient d'un passage rapide et...

  • Service team member

    1 week ago


    Brockville, Ontario, Canada Michaels Full time

    Service Team MemberMichaels est à la recherche d'un service team member pour rejoindre notre équipe à Brockville. En tant que service team member, vous serez responsable de fournir un service à la clientèle exceptionnel, d'aider les clients à trouver ce qu'ils recherchent et de veiller à ce que tous les clients bénéficient d'un passage rapide et...

  • Service Team Member

    3 weeks ago


    Brockville, Ontario, Canada Michaels Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Service Team Member to join our team at Michaels. As a Service Team Member, you will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide excellent customer...

  • Service Team Member

    3 weeks ago


    Brockville, Ontario, Canada Michaels Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Service Team Member to join our team at Michaels. As a Service Team Member, you will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide excellent customer...


  • Brockville, Ontario, Canada Leeds & Grenville Community Family Health Team Full time

    Join Our Board of DirectorsWe are seeking a dedicated individual to join our Board of Directors at the Leeds & Grenville Community Family Health Team. As a member of our Board, you will play a vital role in shaping the strategic direction of our organization and ensuring the delivery of high-quality healthcare services to our...


  • Brockville, Ontario, Canada Leeds & Grenville Community Family Health Team Full time

    Join Our Board of DirectorsWe are seeking a dedicated individual to join our Board of Directors at the Leeds & Grenville Community Family Health Team. As a member of our Board, you will play a vital role in shaping the strategic direction of our organization and ensuring the delivery of high-quality healthcare services to our...

  • Service team member

    1 week ago


    Brockville, Ontario, Canada Michaels Full time

    Service Team MemberMichaels est à la recherche d'un membre d'équipe de service pour rejoindre notre équipe de magasin à Brockville, ON.ResponsabilitésAider les clients à faire leurs achats, à trouver le produit qu'ils recherchent et à trouver des solutions.Offrir une expérience rapide et courtoise aux caisses et manipuler l'argent...

  • Service team member

    1 week ago


    Brockville, Ontario, Canada Michaels Full time

    Service Team MemberMichaels est à la recherche d'un membre d'équipe de service pour rejoindre notre équipe de magasin à Brockville, ON.ResponsabilitésAider les clients à faire leurs achats, à trouver le produit qu'ils recherchent et à trouver des solutions.Offrir une expérience rapide et courtoise aux caisses et manipuler l'argent...


  • Brockville, Ontario, Canada Tim Hortons Full time

    Opportunity OverviewAt Tim Hortons, we're looking for individuals who thrive in a fast-paced environment with a focus on customer satisfaction. As a Midnight Shift Team Member, you'll be part of a dynamic team that delivers exceptional service and quality products to our guests.Key ResponsibilitiesProvide excellent customer service and ensure a positive...


  • Brockville, Ontario, Canada Tim Hortons Full time

    Opportunity OverviewAt Tim Hortons, we're looking for individuals who thrive in a fast-paced environment with a focus on customer satisfaction. As a Midnight Shift Team Member, you'll be part of a dynamic team that delivers exceptional service and quality products to our guests.Key ResponsibilitiesProvide excellent customer service and ensure a positive...

  • Service team member

    5 days ago


    Brockville, Ontario, Canada Michaels Full time

    Job Title: Service Team MemberMichaels est à la recherche d'un membre d'équipe de service pour rejoindre notre équipe de magasin à Brockville. En tant que membre de notre équipe de service, vous serez responsable de fournir un service à la clientèle exceptionnel, d'aider les clients à trouver ce qu'ils recherchent et de garantir que...

  • Service team member

    5 days ago


    Brockville, Ontario, Canada Michaels Full time

    Job Title: Service Team MemberMichaels est à la recherche d'un membre d'équipe de service pour rejoindre notre équipe de magasin à Brockville. En tant que membre de notre équipe de service, vous serez responsable de fournir un service à la clientèle exceptionnel, d'aider les clients à trouver ce qu'ils recherchent et de garantir que...


  • Brockville, Ontario, Canada Adecco Canada Full time

    Job SummaryAdecco Canada is seeking a skilled Production Associate to join our team in Brockville, ON. As a Production Associate, you will be responsible for operating machinery, transporting goods, and reviewing shipping slips.Key ResponsibilitiesOperate machinery and equipment to meet production demandsTransport goods and materials to designated...


  • Brockville, Ontario, Canada Adecco Canada Full time

    Job SummaryAdecco Canada is seeking a skilled Production Associate to join our team in Brockville, ON. As a Production Associate, you will be responsible for operating machinery, transporting goods, and reviewing shipping slips.Key ResponsibilitiesOperate machinery and equipment to meet production demandsTransport goods and materials to designated...


  • Brockville, Ontario, Canada Service Canada Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Citizen Services Officer to join our team at Service Canada. As a key member of our customer service team, you will be responsible for providing exceptional service to clients, ensuring their needs are met, and resolving any issues in a timely and professional manner.Key...

  • Service team member

    2 weeks ago


    Brockville, Ontario, Canada Michaels Full time

    Service team memberVous rejoindrez notre équipe de service à la clientèle au sein de notre magasin de détail à Brockville, en Ontario. Votre rôle consiste à offrir un service à la clientèle amical, à aider les clients à trouver ce qu'ils recherchent et à les accompagner dans leur parcours d'achat.Activités principalesAider les clients à faire...

  • Service team member

    2 weeks ago


    Brockville, Ontario, Canada Michaels Full time

    Service team memberVous rejoindrez notre équipe de service à la clientèle au sein de notre magasin de détail à Brockville, en Ontario. Votre rôle consiste à offrir un service à la clientèle amical, à aider les clients à trouver ce qu'ils recherchent et à les accompagner dans leur parcours d'achat.Activités principalesAider les clients à faire...


  • Brockville, Ontario, Canada Service Canada Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Citizen Services Officer to join our team at Service Canada. As a key member of our team, you will be responsible for providing exceptional customer service to citizens, ensuring that their needs are met in a timely and efficient manner.Key ResponsibilitiesDetermine Eligibility: Assess and...


  • Brockville, Ontario, Canada Service Canada Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Citizen Services Officer to join our team at Service Canada. As a key member of our team, you will be responsible for providing exceptional customer service to citizens, ensuring that their needs are met in a timely and efficient manner.Key ResponsibilitiesDetermine Eligibility: Assess and...


  • Brockville, Ontario, Canada Service Canada Full time

    {"h2": "Job Summary", "p": "We are seeking a skilled Citizen Services Officer to join our team at Service Canada. As a key member of our organization, you will be responsible for determining eligibility for benefits, answering client inquiries, and providing information on various programs and services. If you have excellent communication skills, a strong...