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Restaurant Operations Assistant

2 months ago

Kitchener, Ontario, Canada Crabby Joe's Bar and Grill, Kitchener Full time
Restaurant Operations Assistant

We are seeking a highly organized and detail-oriented Restaurant Operations Assistant to join our team at Crabby Joe's Bar and Grill in Kitchener. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, including supervising staff, managing events, and maintaining a high level of customer service.

Key Responsibilities:
  • Evaluate daily operations to ensure efficiency and effectiveness
  • Monitor staff performance and provide feedback and coaching as needed
  • Plan and organize daily operations, including setting staff work schedules and managing inventory
  • Supervise staff and ensure that they are meeting their responsibilities
  • Train staff on new procedures and policies
  • Enforce provincial/territorial liquor legislation and regulations
  • Negotiate with clients for catering or use of facilities
  • Participate in marketing plans and implementation
  • Leading/instructing individuals
  • Address customers' complaints or concerns
  • Provide customer service
  • Manage events, including weddings, parties, and corporate functions
Requirements:
  • 1-2 years of experience in a restaurant or hospitality setting
  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Urban area experience preferred
  • Willing to relocate
  • Relocation costs not covered by employer
  • Ability to work in a fast-paced environment and under pressure
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks
  • Reliability and dependability
What We Offer:
  • Free parking available
  • Permanent employment
  • 30 hours per week
  • English language of work