ScotiaMcLeod Branch Systems Administrator

7 days ago


Toronto, Ontario, Canada Scotiabank Full time
About the Role

As a key member of our ScotiaMcLeod team, you will play a vital role in ensuring the smooth operation of our branch systems. Your technical expertise will be essential in providing top-notch support to our staff, ensuring that all workstations, voice communications, and multi-functioning devices are running at optimal levels.

Key Responsibilities
  • Technical Support: Provide proactive and reactive technical expertise to address issues and improvements for Branch Staff.
  • Liaison with Support Teams: Act as the liaison with the Helpdesk and the Branch Training and Support Team to ensure efficient resolution to all issues.
  • Technology Management: Ensure all technology is running at maximum efficiency.
  • Training and Development: Provide basic-level training on all applications to branch employees.
  • Issue Escalation: Escalate issues to internal and external providers.
Requirements
  • IT Support Experience: Experience in providing IT support to end-users.
  • Excellent Communication Skills: Excellent verbal and written communication skills.
  • Professionalism: Provide excellent service in a professional and respectful manner.
  • Time Management: Ability to meet deadlines.
  • Technical Knowledge: Knowledge of Microsoft systems: Word, Excel, and PowerPoint.
  • Operating System Familiarity: Familiarity with various operating systems and platforms.
About Scotiabank

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank. We are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.



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