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Retail Sales Representative

2 months ago

NiagaraontheLake, Ontario, Canada Swatch Group Full time

About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at The Swatch Group (Canada) Ltd. as an Hour Passion Sales Associate.

Key Responsibilities

  • Customer Service & Sales Generation: Deliver exceptional customer service by assisting customers and resolving issues with a positive attitude. Achieve and exceed sales targets (KPIs) through outstanding product knowledge.
  • Operations: Support daily operations, including processing sales and returns, inventory management, and adhering to operational policies and procedures.
  • Visual Merchandising: Assist in maintaining store visual standards by following visual merchandising guidelines. Assist in maintaining the cleanliness and organization of the store.
  • Compliance: Uphold workplace safety standards.

Working Conditions

Work is performed with moderate physical effort required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling, and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management, or using the POS.

Requirements

  • Availability to work opening and closing shifts; flexible hours including weekends and holidays.
  • Strong communication skills (verbal & written), including strong relationship building skills.
  • Must be a self-starter who works well independently and in team environments.
  • Ability to communicate in a clear, concise, and understandable manner.
  • Results-oriented with a high level of energy and enthusiasm.
  • Passion for sales and working in a fast-paced environment.

Professional Requirements

  • At least one year of retail sales experience, preferably in fashion and/or accessories.
  • Experience working with POS systems.