Compliance and Quality Assurance Director

4 weeks ago

Cambridge, Ontario, Canada Cowan Insurance Group Full time

About the Role:

The Director of Compliance and Quality Assurance is a key member of our team at Cowan Insurance Group, responsible for ensuring Company adherence to legal, regulatory, and standards compliance requirements.

Key Responsibilities:

  • Develop and maintain an enterprise risk management program to identify, assess, and mitigate known and emerging risks.
  • Ensure relevant internal company policies are in place to support compliance with relevant laws and regulations.
  • Audit all business contracts to ensure compliance and accurate record-keeping.
  • Regularly assess company operations to identify compliance risks and implement corrective actions.
  • Communicate with employees to ensure awareness of their responsibilities in complying with internal and external laws and regulations.
  • Support information security programs and initiatives, including the SOC 2 security program.
  • Ensure regulatory and legislative changes are implemented effectively by the relevant business.
  • Monitor and assess E&O potential claims and other claims.
  • Develop and maintain business continuity plans and programs, including disaster recovery and cyber response plans.
  • Ensure all corporate and individual licensing is current and valid.
  • Regularly report on overall business compliance programs.

Requirements:

  • Bachelor's Degree in a relevant field, such as business administration, finance, law, or a related discipline.
  • 10 years or more of risk management experience or equivalent, preferably in a financial services or insurance setting.
  • Knowledge of Applied Epic and MS apps, including Word, Excel, and Outlook.
  • Familiarity with compliance frameworks, such as SOX, GDPR, and HIPAA.
  • Designation such as Chartered Professional Accountant (CPA) or Canadian Risk Management (CRM) is an asset.
  • Proven understanding of audit standards and methodologies, including risk assessment, risk mitigation, and risk management principles.
  • Analytical and problem-solving skills, with the ability to analyze complex data, identify patterns, and make informed decisions.
  • Excellent written and verbal communication skills to interact with employees, stakeholders, and regulatory bodies.
  • Superior organizational and time management skills, with experience handling multiple priorities and requests.
  • Highly focused with attention to detail and ability to collaborate well with others.

About Cowan Insurance Group:

Cowan Insurance Group is a proud, independent, and Canadian-owned company, recognized as one of Canada's Most Admired Cultures and a Canada's Best Managed Companies Platinum Club Member. We provide our clients with outstanding, customized, comprehensive insurance and risk management professional advice and placement.

What We Offer:

  • Competitive salary
  • Comprehensive benefits plan
  • Company-matched Retirement Savings Plan
  • Company-paid training and development courses
  • Community involvement
  • Hybrid work environment

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