Shift Supervisor

3 weeks ago


Nepean, Canada Canadian Forces Morale and Welfare Services - CFMWS Full time
Job Title: Shift Supervisor

At Canadian Forces Morale and Welfare Services (CFMWS), we are seeking a highly skilled and customer-focused Shift Supervisor to join our team. As a Shift Supervisor, you will be responsible for providing exceptional retail services to our unique client base - members of the Canadian Armed Forces (CAF) and their families.

Key Responsibilities:
  • Provide retail services, including cash handling, customer service, and sales support
  • Supervise employees and ensure a positive and productive work environment
  • Authorize refunds, voids, and returns, and handle customer complaints
  • Operate Point of Sales systems, debit/credit machines, and maintain a float
  • Prepare food and beverage orders, and ensure cleanliness of food service and eating areas
Requirements:
  • Acceptable combination of education, training, and experience
  • Food Handling Certification, as required
  • Experience in cash handling, personnel administration, visual merchandising, and food and beverage preparation and service
  • Competencies in client focus, organizational knowledge, communication, innovation, teamwork, and leadership
Language Requirements:

Bilingual (English and French) Essential

Benefits:
  • Health Benefits: drug coverage, healthcare spending account, virtual care, Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance, disability insurance, and accidental death and dismemberment coverage
  • Work Life Balance: paid/unpaid leave, including paid vacation, family related leave, and personal days
  • Retirement Planning: Defined Benefit Pension Plan and Group Savings Plans
  • Learning and Development: payment of professional association memberships, online learning opportunities, and second language training
  • Perks: discounts through CF One Member Appreciation
Work Environment:

This is an on-site position with an assigned work location. The successful candidate will be required to perform moderate lifting, carrying, pulling, and/or pushing (i.e. more than 10 lbs/4.5 kg but less than 50 lbs/23 kg).


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