Veterinary Assistant, Client Care Specialist

2 weeks ago


London, Ontario, Canada VCA Full time

Veterinary Assistant, Client Care Specialist

London Regional Veterinary Emergency and Referral Hospital is seeking a full-time Veterinary Assistant to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to support our veterinary staff and create a positive, low-stress atmosphere for our patients.

Key Responsibilities:

  • Assist veterinary staff with various tasks and treatments
  • Create a warm and welcoming environment for our pet parents
  • General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
  • Willingness to learn more regarding; veterinary services, updated medical office procedures, and assisting the Veterinary staff with various tasks and treatments
  • Exceptional client service skills
  • Compassion and nurturing attitude
  • Ability to remain calm in stressful situations and adapt to changing situations
  • Take initiative and work independently
  • Veterinary Assistant (VA) or Veterinary Office Assistant (VOA) program certificate is an asset

Additional Responsibilities:

  • Ability to answer a multiline phone system and track and book appointments effectively
  • Placing outbound calls to pet parents for follow-up and future appointment bookings
  • Respond and manage email correspondence; clients, referring veterinarians & internal office messages
  • Admitting and discharging pet patients
  • Invoicing/billing; creating estimates, obtaining pet owner confirmation, and processing payments
  • Scheduling appointments
  • Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment
  • Strong organizational skills
  • Willingsness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
  • Previous customer service or front desk experience in hospitality or retail is an asset

What VCA Canada Offers:

At VCA Canada, we value our people and offer a caring culture of wellness and appreciation. Our benefits include:

  • RRSP Employer 5% Match Program
  • A caring culture of Wellness and Appreciation
  • Competitive wages and benefits
  • Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)
  • Annual uniform allowance
  • Exceptional career development: there is room to grow here
  • Referral Bonus Rewards
  • Opportunities to give back to your community through VCA initiatives
  • Generous personal pet care discounts
  • And extra perks like shopping discounts and cool wellness apps

VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.



  • London, Ontario, Canada VCA Full time

    Veterinary Assistant - Client Care SpecialistLondon Regional Veterinary Emergency and Referral Hospital is seeking a full-time Veterinary Assistant to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to support our veterinary staff and create a warm and welcoming environment for our pet parents.Assist...


  • London, Ontario, Canada VCA Full time

    Veterinary Assistant - Client Care SpecialistLocation: London, ONLondon Regional Veterinary Emergency and Referral Hospital is currently welcoming a full-time dependable and caring Veterinary Assistant to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for...


  • London, Ontario, Canada VCA Full time

    Veterinary Assistant - Client Care SpecialistThis is an exceptional opportunity for an organized, motivated, and empathetic individual to join our team as a Veterinary Assistant - Client Care Specialist.The successful candidate will assist veterinary staff with various tasks and treatments, create a warm and welcoming environment for our pet parents, and...

  • Veterinary Assistant

    4 weeks ago


    London, Ontario, Canada VCA Full time

    Veterinary Assistant - Client Care SpecialistWe are seeking a reliable and compassionate Veterinary Assistant to join our team at the London Regional Veterinary Emergency and Referral Hospital. As a key member of our client care team, you will provide exceptional support to our veterinary staff and create a warm and welcoming environment for our pet...

  • Veterinary Assistant

    4 weeks ago


    London, Ontario, Canada VCA Full time

    Veterinary Assistant - Client Care SpecialistWe are seeking a reliable and compassionate Veterinary Assistant to join our team at the London Regional Veterinary Emergency and Referral Hospital. As a key member of our client care team, you will provide exceptional support to our veterinary staff and create a warm and welcoming environment for our pet...

  • Veterinary Assistant

    3 weeks ago


    London, Ontario, Canada VCA Full time

    Job Title: Veterinary Assistant - Client Care SpecialistWe are seeking a reliable and compassionate Veterinary Assistant to join our team at the London Regional Veterinary Emergency and Referral Hospital. As a key member of our client care team, you will provide exceptional support to our veterinary staff and create a warm and welcoming environment for our...

  • Veterinary Assistant

    3 weeks ago


    London, Ontario, Canada VCA Full time

    Job Title: Veterinary Assistant - Client Care SpecialistWe are seeking a reliable and compassionate Veterinary Assistant to join our team at the London Regional Veterinary Emergency and Referral Hospital. As a key member of our client care team, you will provide exceptional support to our veterinary staff and create a warm and welcoming environment for our...

  • Veterinary Assistant

    3 weeks ago


    London, Ontario, Canada VCA Full time

    Job Title: Veterinary Assistant - Client Care SpecialistWe are seeking a reliable and compassionate Veterinary Assistant to join our team at the London Regional Veterinary Emergency and Referral Hospital. As a key member of our client care team, you will provide exceptional support to our veterinary staff and create a warm and welcoming environment for our...

  • Veterinary Assistant

    3 weeks ago


    London, Ontario, Canada VCA Full time

    Job Title: Veterinary Assistant - Client Care SpecialistWe are seeking a reliable and compassionate Veterinary Assistant to join our team at the London Regional Veterinary Emergency and Referral Hospital. As a key member of our client care team, you will provide exceptional support to our veterinary staff and create a warm and welcoming environment for our...


  • London, Ontario, Canada Neighbourhood Pet Clinic Full time

    We are seeking a skilled Veterinary Care Specialist to join our team at Neighbourhood Pet Clinic. As a key member of our veterinary team, you will be responsible for providing high-quality care to our furry patients.Key ResponsibilitiesDiagnose and treat diseases or abnormal conditions in individual animals, herds, and flocks through physical examinations or...


  • London, Ontario, Canada Neighbourhood Pet Clinic Full time

    Job Title: Veterinary Care SpecialistWe are seeking a skilled Veterinary Care Specialist to join our team at Neighbourhood Pet Clinic. As a key member of our veterinary team, you will be responsible for providing high-quality care to our furry patients.Key Responsibilities:Diagnose and Treat: Diagnose diseases or abnormal conditions in individual animals,...


  • London, Ontario, Canada Neighbourhood Pet Clinic Full time

    Job Title: Veterinary Care SpecialistWe are seeking a skilled Veterinary Care Specialist to join our team at Neighbourhood Pet Clinic. As a key member of our veterinary team, you will be responsible for providing high-quality care to our furry patients.Key Responsibilities:Diagnose and Treat: Diagnose diseases or abnormal conditions in individual animals,...


  • London, Ontario, Canada Neighbourhood Pet Clinic Full time

    Job Title: Veterinary Care SpecialistWe are seeking a skilled Veterinary Care Specialist to join our team at Neighbourhood Pet Clinic. As a key member of our veterinary team, you will be responsible for providing high-quality care to our furry patients.Key Responsibilities:Diagnose and Treat: Diagnose diseases or abnormal conditions in individual animals,...


  • London, Ontario, Canada Neighbourhood Pet Clinic Full time

    Job Title: Veterinary Care SpecialistWe are seeking a skilled Veterinary Care Specialist to join our team at Neighbourhood Pet Clinic. As a key member of our veterinary team, you will be responsible for providing high-quality care to our furry patients.Key Responsibilities:Diagnose and Treat: Diagnose diseases or abnormal conditions in individual animals,...


  • London, Ontario, Canada Neighbourhood Pet Clinic Full time

    {"h2": "Job Title: Veterinary Care Specialist"} Are you passionate about animal health and well-being? Do you have a strong background in veterinary medicine? We are seeking a skilled Veterinary Care Specialist to join our team at Neighbourhood Pet Clinic. Job Summary The successful candidate will be responsible for providing high-quality veterinary care...


  • London, Ontario, Canada Neighbourhood Pet Clinic Full time

    Job Title: Veterinary Care SpecialistWe are seeking a skilled Veterinary Care Specialist to join our team at Neighbourhood Pet Clinic. As a key member of our veterinary team, you will be responsible for providing high-quality care to our furry patients.Key Responsibilities:Diagnose and Treat: Diagnose diseases or abnormal conditions in individual animals,...


  • London, Ontario, Canada Neighbourhood Pet Clinic Full time

    Job Title: Veterinary Care SpecialistWe are seeking a skilled Veterinary Care Specialist to join our team at Neighbourhood Pet Clinic. As a key member of our veterinary team, you will be responsible for providing high-quality care to our furry patients.Key Responsibilities:Diagnose and Treat: Diagnose diseases or abnormal conditions in individual animals,...


  • London, Ontario, Canada Neighbourhood Pet Clinic Full time

    We are seeking a skilled Veterinary Care Specialist to join our team at Neighbourhood Pet Clinic. As a key member of our veterinary team, you will be responsible for providing high-quality care to our patients and their owners.Key ResponsibilitiesDiagnose and treat diseases in animals through physical examinations and laboratory tests.Prescribe medication...


  • London, Ontario, Canada Neighbourhood Pet Clinic Full time

    Job Title: Veterinary Care SpecialistWe are seeking a skilled Veterinary Care Specialist to join our team at Neighbourhood Pet Clinic. As a key member of our veterinary team, you will be responsible for providing high-quality care to our furry patients.Key Responsibilities:Diagnose and Treat: Diagnose diseases or abnormal conditions in individual animals,...


  • London, Ontario, Canada Neighbourhood Pet Clinic Full time

    Job Title: Veterinary Care SpecialistWe are seeking a skilled Veterinary Care Specialist to join our team at Neighbourhood Pet Clinic. As a key member of our veterinary team, you will be responsible for providing high-quality care to our furry patients.Key Responsibilities:Diagnose and Treat: Diagnose diseases or abnormal conditions in individual animals,...