Parts Technician
2 months ago
Job Summary:
We are seeking a highly skilled and organized Parts Technician to join our team at Western Star Trucks. As a key member of our parts department, you will be responsible for ordering, warehousing, and inventory control of parts, as well as providing exceptional customer service to our internal and external customers.
Key Responsibilities:
- Process daily orders, receive and ship parts in a timely and accurate manner.
- Provide sales and price quote information to customers via phone and in-person.
- Offer a high level of service to customers, communicating effectively with other dealership personnel and departments.
- Manage inventory levels, including pulling and filling orders from stock.
- Notify parts administrators of out-of-stock parts or shop materials that require immediate attention.
- Operate non-powered material handling equipment, such as dollies and pallet jacks.
- Coordinate cores, warranties, and new part returns according to department policies and procedures.
- Participate in training and development programs, and attend department meetings.
- Report safety concerns and incidents to your supervisor or manager.
- Maintain a professional appearance and strong work ethic.
- Assist in maintaining a clean, organized, and safe work environment.
Requirements:
- Ability to operate a forklift is an asset.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Ability to multitask in a fast-paced environment.
- Ability to work flexible hours to meet department demands.
- Ability to lift up to 60 pounds.
- Ability to stand for long periods of time.
- Excellent customer service skills.
- Self-motivated and organized individual.
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