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Food Service Supervisor

2 months ago

Markham, Ontario, Canada D Spot Dessert Cafe Full time
About the Role

We are seeking a highly skilled Food Service Supervisor to join our team at D Spot Dessert Cafe. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our dessert cafe, ensuring that our customers receive exceptional service and that our food and beverage offerings meet the highest standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food and beverages
    • Train staff in job duties, sanitation, and safety procedures
    • Hire and manage food service staff
  • Quality Control and Assurance
    • Ensure that food and service meet quality control standards
    • Prepare and submit reports on sales, stock, and wastage
  • Operations and Administration
    • Establish methods to meet work schedules
    • Prepare budget and cost estimates
    • Maintain records of stock, repairs, and sales
  • Customer Service
    • Address customers' complaints or concerns
    • Provide exceptional customer service
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 to 2 years of experience in a food service environment
  • Work Environment
    • Fast-paced environment
    • Tight deadlines
    • Standing for extended periods
  • Personal Qualities
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Flexibility
    • Team player
What We Offer
  • Competitive Salary
  • Opportunities for Advancement
  • A Dynamic and Supportive Work Environment