Customer Service Associate

3 weeks ago


St John, Canada Canada Post Corp Full time

Canada Post Corp is seeking a Customer Service Associate to provide exceptional customer service in a fast-paced retail environment.

 

Job Description

As a key member of our team, you will use a customer-focused approach to sell postal products and services, sort and distribute mail, and address delivery and service difficulties. Your primary responsibilities will include:

  • Selling postal products and services to the business community and public
  • Sorting, distributing, and processing mail into appropriate classifications
  • Providing customers with information and forms
  • Addressing delivery and service difficulties to resolve problems thoroughly and quickly

To be successful in this role, you will need to have a high school diploma or provincial equivalency and/or experience in business administration, training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions. You must also have an understanding of general or post office accounting systems, the physical ability to lift mail containers of up to 50 lb, push or pull boxes, sort mail, and stand for extended periods of time.

 

Requirements

We are looking for a motivated and customer-focused individual who is available for temporary, on-call work. The estimated salary for this position is $18.44 per hour.

**Language Requirements:** Bilingual Imperative (English/French)

**Employment Type:** Temporary - On-Call

**Hours of Work:** Variable hours, including evenings and weekends

**Accommodation:** Canada Post Corp is committed to providing an inclusive and barrier-free work environment. If you require accommodation during the hiring process, please advise us.



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