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Retail Store Team Lead

1 month ago

Kelowna, British Columbia, Canada Simplee Boba Full time

Job Summary: We are seeking a highly skilled Retail Store Team Lead to join our team at Simplee Boba. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:

  • Assign sales workers to duties and oversee their performance
  • Hire, train, and develop staff to meet business needs
  • Manage inventory, including ordering merchandise and organizing stock
  • Prepare sales reports and analyze data to inform business decisions
  • Resolve customer complaints and supply shortages in a timely and professional manner

Requirements:

  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in a retail environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

Work Environment:

  • Retail business setting
  • Public transportation available
  • Combination of sitting, standing, and walking required

What We Offer:

  • Permanent full-time position
  • 30-40 hours per week
  • English language required