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    Watson Lake, Canada 45006 Yukon Inc. Full time

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Hotel Front Desk Associate

2 months ago

Watson Lake, Canada 45006 Yukon Inc. Full time
Job Title: Hotel Front Desk Clerk

We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at 45006 Yukon Inc.

Job Summary:

The Hotel Front Desk Clerk will be responsible for providing exceptional customer service to guests, handling room reservations, and maintaining accurate records. This is a great opportunity for someone who enjoys working in a fast-paced environment and is passionate about delivering excellent service.

Key Responsibilities:
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel, and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges, and receive payments
  • Balance cash and complete balance sheets, cash reports, and related forms
  • Maintain an inventory of vacancies, reservations, and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e., faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wake-up calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service
Requirements:
  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in the hospitality industry
  • Ability to work in a fast-paced environment
  • Excellent communication and customer service skills
  • Ability to work under pressure and maintain accuracy
  • Basic computer skills and knowledge of word processing software
Work Environment:

The Hotel Front Desk Clerk will work in a hotel environment, handling guest interactions and administrative tasks. The ideal candidate will be able to work in a remote location and be willing to relocate.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.