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ERP System Specialist Role

2 months ago

Vancouver, British Columbia, Canada Oxygen8 Solutions Inc. Full time
Vancouver Junior ERP Specialist Role

We are seeking a Junior ERP Specialist to join our team at Oxygen8 Solutions Inc. in Vancouver, British Columbia. As a key member of our team, you will be responsible for providing timely support for incoming ERP system incidents, diagnosing issues, conducting root cause analysis, and resolving problems effectively.

Key Responsibilities:
  • Collaborate with key users and end-users across the organization, serving as the primary point of contact for technical issues related to the Epicor ERP system.
  • Provide technical support for the ERP system, including manufacturing, accounting, and Inventory & Supply Chain functions.
  • Develop and maintain reports to enhance data visibility and decision-making.
  • Assist in creating and updating training materials, processes, and work instructions to empower users.
  • Monitor system parameters, processes, and procedures to maintain consistency and accuracy.
  • Leverage functional, analytical, and technical expertise to configure and support Epicor Kinetic functions.
  • Train individuals on the "quote-to-cash" functionalities within the system.
Qualifications, Skills & Experience:
  • Bachelor's or associate degree in information technology, business, or equivalent experience.
  • 1 year of experience in quote-to-cash processing; bonus points for experience in an Epicor Kinetic environment.
  • Experience in an industrial and manufacturing environment would be an asset.
  • Proficiency in data-related tasks, including SQL, BAQs (Business Activity Queries), and DMT (Data Management Tool).
  • Creative problem-solving abilities with a focus on efficiency.
  • Strong troubleshooting skills with meticulous attention to detail.
  • Excellent interpersonal skills for effective collaboration.
  • Highly organized with keen attention to detail.