Residential Operations Manager for Luxury Accommodations

2 weeks ago


Revelstoke, Canada Ramada Revelstoke Full time
Job Description

We are seeking a skilled and experienced Residential Operations Manager to oversee the daily operations of our luxury accommodations. As a key member of our management team, you will be responsible for ensuring exceptional guest experiences, maintaining high standards of cleanliness and comfort, and managing a team of housekeeping staff.

Responsibilities
  • Plan and coordinate activities of housekeeping supervisors and crews to ensure efficient and effective cleaning and maintenance of hotel rooms and public areas.
  • Conduct regular inspections of assigned areas to identify areas for improvement and implement corrective actions.
  • Supervise and train housekeeping staff to maintain high standards of service and quality.
  • Ensure compliance with safety standards, departmental policies, and local health and sanitation regulations.
  • Coordinate maintenance and repair services to minimize downtime and ensure optimal room availability.
  • Conduct performance evaluations and appraisals to assess staff performance and provide feedback for growth and development.
  • Maintain inventory of supplies, equipment, and uniforms to ensure adequate stock levels and minimize waste.
  • Supervise in-house laundry services to ensure prompt and efficient turnaround times.
  • Schedule and assign duties of housekeeping staff to meet guest needs and optimize productivity.
Requirements
  • Minimum 2 years of experience in housekeeping or hospitality management.
  • Secondary (high) school graduation certificate.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks simultaneously.
  • Attention to detail and ability to maintain high standards of quality and service.
Benefits
  • Dental plan.
  • Health care plan.
  • On-site amenities, including fitness center and restaurant.
  • On-site recreation and activities, including hiking trails and spa services.
  • Permanent position with 30-40 hours per week.
  • English language proficiency required.
Compensation

The estimated annual salary for this position is $50,000 - $60,000, depending on experience and qualifications.



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