Residential Operations Manager for Luxury Accommodations
2 weeks ago
We are seeking a skilled and experienced Residential Operations Manager to oversee the daily operations of our luxury accommodations. As a key member of our management team, you will be responsible for ensuring exceptional guest experiences, maintaining high standards of cleanliness and comfort, and managing a team of housekeeping staff.
Responsibilities- Plan and coordinate activities of housekeeping supervisors and crews to ensure efficient and effective cleaning and maintenance of hotel rooms and public areas.
- Conduct regular inspections of assigned areas to identify areas for improvement and implement corrective actions.
- Supervise and train housekeeping staff to maintain high standards of service and quality.
- Ensure compliance with safety standards, departmental policies, and local health and sanitation regulations.
- Coordinate maintenance and repair services to minimize downtime and ensure optimal room availability.
- Conduct performance evaluations and appraisals to assess staff performance and provide feedback for growth and development.
- Maintain inventory of supplies, equipment, and uniforms to ensure adequate stock levels and minimize waste.
- Supervise in-house laundry services to ensure prompt and efficient turnaround times.
- Schedule and assign duties of housekeeping staff to meet guest needs and optimize productivity.
- Minimum 2 years of experience in housekeeping or hospitality management.
- Secondary (high) school graduation certificate.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks simultaneously.
- Attention to detail and ability to maintain high standards of quality and service.
- Dental plan.
- Health care plan.
- On-site amenities, including fitness center and restaurant.
- On-site recreation and activities, including hiking trails and spa services.
- Permanent position with 30-40 hours per week.
- English language proficiency required.
The estimated annual salary for this position is $50,000 - $60,000, depending on experience and qualifications.
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